I wrote a lady but she hasn't replied!
First, make sure your email was actually sent. If you didn't have credits in your account when you tried to send your email, then you just saved a copy on the sent folder. Add a few credits to your account to be able to continue opening letters.
If you did send your email, but you haven't received a reply in a reasonable period of time, please contact customer service so that they can send a reminder to the local office in charge of your letter. If you still don't receive a reply after that, you can request your credit back.
ForeignLadies guarantees its clients that every email sent must get a reply, whether positive or negative.
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